NDIS-Information

NDIS INFORMATION & FAQ

Your complete guide to the National Disability Insurance Scheme (NDIS). Understand the scheme, check eligibility, and explore your plan management options.

What is the NDIS?

The NDIS (National Disability Insurance Scheme) is a government funded scheme which provides support for people living with a disability including funding for disability equipment, therapies, support workers and gardening services. The NDIS is managed by the National Disability Insurance Agency (NDIA).

To be eligible for the NDIS, you must be aged between 7 and 65 years old and live with a disability that is likely to be permanent. If you have a child under 7 years old who has a disability or developmental delay, you may be able to access support through the early childhood early intervention approach. The National Disability Insurance Agency (NDIA) recognises that timely access to best-practice early childhood intervention is vital for children with developmental delay or disability to ensure that they achieve the best possible outcomes throughout their life.

Who is eligible for NDIS?

You may be eligible for NDIS funding if you meet the following criteria:

How to apply

Follow the steps to apply or NDIS :

1. Check Your Eligibility

What Happens:
Review the NDIS access requirements — you must be under 65 years of age, an Australian citizen or permanent resident, and have a disability that affects your daily life.

Outcome:
You’ll know whether you can apply for NDIS support.

2. Prepare Your Supporting Documents

What Happens:
Gather reports and evidence from your healthcare providers that describe how your disability impacts your daily activities.

Outcome:
You’ll have all the documentation ready for your NDIS access request.

3. Submit an Access Request

What Happens:
You can apply by calling the NDIS, filling out the Access Request Form, or visiting your local NDIA or LAC (Local Area Coordinator) office.

Outcome:
The NDIA reviews your information to determine your eligibility.

4. Attend Your Planning Meeting

What Happens:
Once approved, you’ll meet with an NDIS Planner or LAC to discuss your goals, needs, and supports you require.

Outcome:
A tailored NDIS plan will be created to help you achieve your short- and long-term goals

5. Receive and Implement Your Plan

What Happens:
You’ll receive your approved plan, outlining your funding and supports. You can start using your plan right away with help from your LAC, Support Coordinator, or Plan Manager.

Outcome:
You begin your NDIS journey and access the supports to achieve your goals.

6. Review and Update Your Plan

What Happens:
NDIS plans are reviewed regularly to ensure they continue to meet your needs. You can request a review if your circumstances change.

Outcome:
Your plan stays aligned with your current goals and situation.

What is an NDIS plan?

Your NDIS plan will be a written agreement as to the types of supports and services you will receive funding for. It’s important to go into your planning meeting well prepared. You should think about your immediate support needs and the long-term and short-term goals you want to achieve through your NDIS plan. Try to be as specific as possible.

Managing your plan

Once approved, you can start to use your plan to help you to move towards achieving your goals. Depending on your plan, you can get help from your Early Childhood Early Intervention (ECEI) Coordinator, Local Area Coordinator (LAC), or Support Coordinator.
You also need to understand your plan, the management of different budget types within your plan and how you can make your plan work for you. The NDIS has a range of resources to help you learn more about managing your plan.

Plan management

Self-Managed

You take full control of your NDIS funding — you choose your providers, manage invoices, and handle payments directly. This option gives you the most flexibility but requires good record-keeping.

Plan-Managed

A registered Plan Manager helps you manage your NDIS funds. They pay your providers on your behalf, keep records, and handle financial reporting — so you can focus on achieving your goals.

NDIA-Managed

The NDIA (National Disability Insurance Agency) pays your registered providers directly. This option offers less flexibility, as you can only use NDIS-registered providers.

FAQs

1. What is the National Disability Insurance Scheme (NDIS)?

The National Disability Insurance Scheme (NDIS) is an Australian government-funded program designed to support people with permanent and significant disabilities.

Goal: To help participants access the services, support, and equipment they need to live their lives to the fullest, participate in the community, and achieve their goals.
Funding: The NDIS provides individual funding packages to eligible people, which can cover a range of ‘reasonable and necessary’ supports like personal care, assistive technology, therapy services, and community access.

2. Who is Eligible to Become an NDIS Participant?

To be eligible to become an NDIS participant, you generally need to meet several criteria, including:

Age: You must be under 65 years of age when you first apply to access the NDIS.
Residency: You must be an Australian citizen, a permanent resident, or a Protected Special Category Visa holder.
Disability: You must have a permanent and significant disability that substantially affects your ability to participate in everyday activities, or you meet the early intervention requirements. The impairment may be intellectual, cognitive, neurological, sensory, physical, or psychosocial.

3. What is the NDIS Application Process (Access Request)?

The application process, known as an Access Request, generally involves the following steps:

Check Eligibility: Use the eligibility criteria (Age, Residency, Disability/Early Intervention) to see if the NDIS is right for you.
Gather Evidence: Collect supporting information and evidence of your disability from doctors, specialists, or other health professionals. This evidence needs to show that your impairment is permanent and significant.
Complete the Access Request Form: You need to complete and submit the official NDIS Access Request Form.
Submission: You can submit the form and supporting documents:
- Through an NDIS partner (Local Area Coordinator for those aged 9 and over, or Early Childhood Partner for children under 9).
- By emailing or mailing the form directly to the National Disability Insurance Agency (NDIA).
Decision: The NDIA will review your application and evidence and notify you of the access decision (usually within 21 days according to the Participant Service Guarantee).

4. What are the Different NDIS Plan Management Options?

Once you are an NDIS participant with an approved plan, you have options for how the funding in your plan is managed. There are typically three main options:

Plan Management Option	Who Pays the Bills?	Flexibility & Choice
Agency Managed	The NDIA pays providers directly.	You must use NDIS Registered Providers.
Plan Managed	A registered Plan Manager (a financial intermediary) manages the funds, pays providers, and handles the paperwork.	You can use both Registered and Unregistered providers (as long as they have an ABN and meet NDIS requirements).
Self-Managed	The participant (or their nominee) receives the NDIS funds and pays providers directly.	Provides the most choice and control, allowing use of both Registered and Unregistered providers. Requires handling all financial administration.

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